Frequently Asked Questions
Everything you need to know about our workwear-inspired garments.
What is the inspiration behind Service Works clothing?
Service Works was born out of a love for food and drink culture. Our garments are designed for the hospitality industry but tailored for everyday life, using heavy-duty fabrics and functional silhouettes.
How do I know which size to order?
Most of our items, especially our chef pants, feature a relaxed fit with elasticated waistbands. We recommend checking the specific size guide on each product page for detailed measurements.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
Are your products ethically manufactured?
Yes, we pride ourselves on working with manufacturing partners who provide fair wages and safe working conditions. We use organic cotton and durable materials to ensure a longer product lifecycle.
Do you offer wholesale opportunities for restaurants?
Absolutely. If you are looking to outfit your kitchen or front-of-house staff, please contact our sales team via the 'Wholesale' link in our footer for bulk pricing.